Contacting World of Warcraft: Wrath of the Lich King Game Support

There are a variety of resources available to you if you are having problems with your World of Warcraft: Wrath of the Lich King game. Remember, while Technical Support exists to assist with program failures, Game Support exists to help with in-game problems, character issues, and aspects of gameplay.

Game Masters: Our Game Masters (GMs) are available 24 hours a day, seven days a week to assist with problems encountered in the game. Simply follow the instructions below while in the game to begin your petition for help.

• Press the "Help Request" button in your bottom menu.
• Choose the “Talk to a GM” option at the bottom left of the help window
• Press the “Open a Ticket” option
• Enter a description of the issue.
• Press the "Submit" button.

Once you submit your petition in the game, a GM should respond to you shortly. If you are having an issue that prevents you from logging into a character, you can use another character on that server to send your petition.

Game strategy: A comprehensive collection of strategies, maps, and game information has been collected on our World of Warcraft: Wrath of the Lich King community site, http://www.worldofwarcraft.com. This is where you can find archived and indexed information about the game world, characters, items, and quests. If the item you are curious about has been written about, you can find that information here.

World of Warcraft forums: You can go to our website to find the World of Warcraft forums. Blizzard provides the World of Warcraft community forums for its customers to chat, exchange ideas, and submit feedback. Posting on the World of Warcraft community forums requires a World of Warcraft account. Only account holders are allowed to post on these forums, but anyone can read them. Please note that you must adhere to the Forum Guidelines if you wish to post on the forums.